Getting your test results
If your test results show that you need more tests or treatment, we will contact you.
Once a doctor has reviewed your test results, you can view them:
- in your NHS account (through the NHS website or NHS App)
- in your Patient Access account
- using the Rapid Health service
- phone us on 0121 353 7558 or visit us between 10am to 4pm and we will tell you what the results are
Tests requested in A&E, hospital or a community clinic
If the test has been requested by the hospital, the result will go to the consultant first and the consultant will then either arrange to see you in clinic or write to you or us with the result.
It is the duty of the hospital specialists to inform you of these results.
It is the duty of the hospital specialists to inform you of these results.
Questions about your results
If you want to talk to someone about your results, use the Rapid Health service and someone will be in touch.
The surgery will contact you if any action is needed following your result.
There is no need for you to telephone the surgery for your results unless you have been advised to do so.
The clinicians and the surgery have agreed to use standard comments in order to make the results clear to all, including you, the patient.
Results comments
Normal no action
All of your results are normal
Satisfactory stable
The doctor has viewed your results and has indicated that they are happy with the result.
The laboratory may have marked your result as abnormal; however it is within an acceptable range for your current medical problems.
The laboratory may have marked your result as abnormal; however it is within an acceptable range for your current medical problems.
Satisfactory
The doctor has viewed your results and has indicated that they are happy with the result.
The laboratory may have marked your result as abnormal, but this is because it is just outside of the laboratory normal range. This is not of any significance.
The laboratory may have marked your result as abnormal, but this is because it is just outside of the laboratory normal range. This is not of any significance.
Abnormal has an appointment
Your result was not completely normal and the doctor intends that this will be discussed with you at your next booked appointment.
This may be booked by you or by the doctor that organised the test. This may be a telephone consultation.
If the doctor was concerned and felt that you needed to be seen sooner then they would have requested/booked a sooner appointment.
This may be booked by you or by the doctor that organised the test. This may be a telephone consultation.
If the doctor was concerned and felt that you needed to be seen sooner then they would have requested/booked a sooner appointment.
Abnormal treated
Your result is not normal but the doctor has indicated that you are already taking/have taken the correct treatment.
Results not back
Some investigations take longer to process. Please see above for our guidance on the average.