Appointments at Blackwood
To request appointment Monday to Friday during opening times:
- Please send your request through Rapid Health
When you get in touch, we’ll ask what you need help with.
We will use your answers to choose the most suitable doctor, nurse or healthcare professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- use the GP online system: Patient Access
- phone us on 0121 353 7558 during opening times
If you need medical help when we are closed, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if you need an interpreter
- if you have any other access or communication needs
Home visits
Home visits are for patients who are truly housebound or whose medical condition means they are too ill to travel to the surgery. In these circumstances it will be possible to arrange for a Clinician to perform a house visit. Please phone the surgery as early as possible in the morning or before 10am, so the clinicians can arrange their visits.
The clinician will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the Clinician to schedule house calls.